Operation, Maintenance & Facility Management

ROSCO provides integrated Operation, Maintenance & Facility Management services for government and private buildings, facilities, and sites, supporting asset readiness and reliable operation of building systems and services.

Integrated Facility Operations and Maintenance

The service covers facility operation and maintenance activities, including preventive maintenance, corrective maintenance, and service response according to facility conditions and contractual requirements.

It also includes monitoring electrical, mechanical, HVAC, plumbing, and related building systems, together with maintenance coordination and management of suppliers and service providers within the facility management scope.

Asset Management and Operational Continuity

ROSCO focuses on continuous monitoring of asset and system conditions and identifying maintenance and repair requirements to help reduce unplanned failures, improve facility readiness, and extend the operational life of building components.

The service is suitable for government and private buildings, commercial and administrative complexes, facilities, and sites requiring continuous operation and maintenance under agreed service levels and performance requirements.

The Operation, Maintenance & Facility Management scope covers facility operations, maintenance, and asset management services according to the facility and contractual requirements, including:

• Operation and monitoring of building systems and facilities.
• Planning and implementation of preventive maintenance programs.
• Corrective maintenance and fault resolution.
• Response to service requests, faults, and operational emergencies within the service scope.
• Maintenance of electrical systems, distribution panels, and associated components.
• Maintenance of HVAC systems and mechanical equipment.
• Maintenance of water supply, drainage, and sanitary systems.
• Monitoring fire protection and firefighting systems within the contract scope.
• Management and coordination of specialized suppliers and service providers.
• Asset and equipment condition monitoring and identification of repair or replacement requirements.
• Work order management, maintenance records, and operational reporting.
• Monitoring agreed performance indicators and service levels.
• Emergency maintenance and corrective works required to support operational continuity.

ROSCO supports facility operations through integrated technical maintenance and asset management capabilities, including:

• Preventive Maintenance: Planning and implementing scheduled maintenance programs to reduce failures and improve asset readiness.
• Corrective Maintenance: Diagnosing faults and performing required repair and corrective works.
• Technical Operations: Monitoring and operating electrical, mechanical, HVAC, and related building systems.
• Asset Management: Monitoring equipment and asset condition and identifying repair, maintenance, and replacement requirements.
• Work Order Management: Organizing maintenance requests and tracking them through completion.
• Supplier Management: Coordinating and monitoring specialized service providers and contractors.
• Emergency Response: Responding to operational faults and emergencies according to site procedures and requirements.
• Reporting and Performance Monitoring: Preparing periodic reports and monitoring agreed performance indicators and service levels.

ROSCO follows a structured approach to facility operation and maintenance based on facility conditions and required service levels:

1. Facility Assessment: Reviewing building systems, equipment, assets, facility condition, and operational requirements.
2. Planning: Developing operating plans, preventive maintenance schedules, and required staffing and resources.
3. Operations and Monitoring: Monitoring facility systems and carrying out daily operational activities according to site requirements.
4. Preventive Maintenance: Performing scheduled maintenance and inspecting equipment and systems before failures occur.
5. Corrective Maintenance: Receiving service requests, diagnosing faults, carrying out repairs, and restoring systems to operational condition.
6. Asset and Supplier Management: Monitoring asset condition and coordinating specialized suppliers and service providers.
7. Reporting and Improvement: Reviewing maintenance activities and performance indicators, identifying improvement opportunities, and issuing periodic reports.